Introduction
Welcome to Value Engine & Gearbox (“we,” “us,” or “our”). We are committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://valueengineandgearbox.com/, and use our services to purchase engines and gearboxes. By using our website and services, you consent to the data practices described in this policy.
Information We Collect
We collect several types of information from and about users of our website, including Personal Identification Information, Vehicle Information, Automatically Collected Information, and data from Cookies and Tracking Technologies.
Personal Identification Information includes your name, email address, postal address, phone number, and payment information. Please note that payment details like credit card numbers are processed securely by our third-party payment processors and are not stored on our servers.
To provide accurate products, we may collect information about your vehicle, such as the make, model, year, and Vehicle Identification Number (VIN).
When you visit our website, our servers may automatically log certain technical data, including your IP address, browser type, operating system, the pages you visited, and the time spent on those pages.
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
How We Use Your Information
We use the information we collect to process and fulfill your orders, provide customer support, improve our website and services, communicate with you, and ensure security and prevent fraud.
We use your details to manage your purchases, process payments, and arrange for shipping and delivery of your engines and gearboxes. We also use your information to respond to your inquiries, provide technical assistance, and address any issues with your order.
We analyze usage of our website to diagnose problems and improve our product offerings and customer experience. We use your email to send you order confirmations, shipping updates, and other transactional emails. We may also send you promotional emails if you have opted-in to receive them.
Finally, we use your information to detect and prevent fraudulent transactions and to protect the security of our website and services.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in specific circumstances.
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping and logistics, and data analytics. These providers are contractually obligated to protect your information and are only permitted to use it for the specific services they provide.
We may also disclose your information if required by law or in a good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the personal safety of users or the public.
In the event that Value Engine & Gearbox is involved in a merger, acquisition, or sale of its assets, user information may be transferred as part of the transaction.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your payment information is processed using secure encryption technology through our third-party payment processors. We do not store your full credit card details on our servers. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information: the right to access, correct, delete, or restrict the processing of your data, and the right to data portability. To exercise any of these rights, please contact us using the information provided below.
Third-Party Website Links
Our website may contain links to third-party websites that are not owned or controlled by Value Engine & Gearbox. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policy of any third-party site you visit.
Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: sales@valueengineandgearbox.com